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Accessibility statement

Effective 22 October 2026 · Last updated 22 October 2026

We want everyone to be able to look after their child's health with our tools. Here is what we have done, where we still fall short, and how to tell us about a problem.

Draft for legal review. This page follows standard practice for Indian digital health services, but it is not legal advice. Details in [brackets] still need to be completed before publication.

1. Our commitment

Parents, caregivers, and clinicians should be able to use Doctors Solutions whatever their abilities, devices, or the assistive technology they rely on. Accessibility is part of how we design and build, not a final check.

2. The standard we work to

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA, which are also the basis of the Guidelines for Indian Government Websites and the accessibility standards under the Rights of Persons with Disabilities Act, 2016.

3. What we have done

  • Text and controls meet WCAG AA colour contrast in light and dark themes.
  • Every page can be used with a keyboard, with a visible focus indicator and a “Skip to main content” link.
  • Pages use proper headings, landmarks, and labels so screen readers can navigate them.
  • Forms have visible labels, explain errors in text, and move focus to the first problem.
  • Illustrations have text descriptions, and decorative images are hidden from screen readers.
  • Animation is reduced when your device asks for reduced motion.
  • Layouts adapt to small screens and to browser zoom.

4. Known limitations

  • Uploaded medical documents such as scanned reports may not be readable by screen readers.
  • Live video consultations depend on your device's accessibility features for captions.

5. Report a barrier

If something is hard to use, tell us what you were trying to do, the page or screen, and the device or assistive technology you use. We aim to reply within 5 working days and will offer another way to get the information or service while we fix it.

[Registered company name]
[Registered office address]
Email: [accessibility@your-domain]

6. Review of this statement

We review this statement at least once a year and whenever we make significant changes to the Services. It was last reviewed on 22 October 2026.